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Policy

Privacy Policy

Last updated: September 9, 2024

This policy applies to the website https://learnstreaks.com and all related online English learning services provided by LearnStreaks.

1. Introduction

Welcome to LearnStreaks ("We", "Our", "LearnStreaks"). This policy explains how we collect, use, store, and protect your personal information when you access or use our services.

2. Data We Collect

We collect information to operate and improve your learning experience.

2.1 Information you provide directly

  • Name, email address, phone number (if provided) when you register or contact us.
  • User profile information including English proficiency, learning goals, and course selections.
  • Content you create or upload such as notes, exercises, and feedback.

2.2 Data collected automatically

  • IP address, device type, operating system, browser, and access timestamps.
  • Behavioral data such as courses you access, quizzes completed, progress, scores, and achievements.
  • Cookies, web beacons, localStorage, and similar technologies for operations and analytics.

2.3 Data from third parties

  • Information from login providers or analytics tools (e.g., Google Analytics) when you consent.
  • We may combine data from multiple sources to improve the service.

3. Purposes of Data Use

  • Provide and maintain the learning platform (courses, exercises, leaderboard).
  • Personalize learning experiences such as course recommendations, progress tracking, and reminders.
  • Analyze, evaluate, and improve the service through performance and user behavior insights.
  • Send notifications, newsletters, or updates when you opt in.
  • Ensure security, detect, and prevent fraud or unauthorized access.
  • Comply with applicable legal obligations.

4. Data Sharing and Disclosure

  • Share with service providers such as hosting, databases, and backups.
  • Share with analytics and advertising tools when you consent to cookies or tracking.
  • Share with payment partners or course providers when you purchase paid services.
  • We do not sell personal information to third parties for independent marketing purposes.

5. Data Storage and Security

  • Data is stored for as long as necessary for collection purposes or legal requirements.
  • We apply appropriate security measures such as encryption, access control, and regular backups.
  • We will notify you promptly if a serious personal data breach occurs.

6. Your Rights

  • Request access to your personal data.
  • Request correction, updates, or deletion of data.
  • Withdraw consent for personal data processing.
  • Decline cookies or tracking through browser settings.
  • File complaints with data protection authorities if your rights are violated.

7. Cookies and Similar Technologies

  • LearnStreaks uses cookies and similar technologies to remember sessions, analyze traffic, and personalize your experience.
  • You can disable or restrict cookies in your browser; however, this may affect service functionality.

8. Children

  • The service is not intended for children under 13 years old (or the minimum age required by law in your region).
  • If a parent discovers a child is using the service without legal consent, please contact us so we can delete the data.

9. Policy Changes

  • We may update this policy from time to time.
  • When significant changes occur, we will publish the new version and update the "Last updated" date.
  • Your continued use of the service after updates constitutes acceptance of the new version.

10. Contact

If you have questions, requests, or want to exercise your rights, please contact: